topic add second number on ee app in Archived Posts

add second number on ee app

adrianahublea — Tue, 23 Jun 2020 12:47:29 GMT

hi, how can i add a second no to my ee app? i have a pay as you go and a contract, and in the app i can see only the pay as you go, and i don't know how to change, or to add the second no (contract). Thanks for your help.

Re: add second number on ee app

Chris_B — Tue, 23 Jun 2020 12:53:23 GMT

@adrianahublea The contract one will have its own account it’ll be easier to move the PAYG to the contract one. I think you’ll need to call customer services to do this as you need to merge the accounts in to one.

Re: add second number on ee app

XRaySpeX — Tue, 23 Jun 2020 12:59:50 GMT

You can't mix contracts & PAYG. You'll need to create a new MyEE for the contract with a diff email addy.

Re: add second number on ee app

adrianahublea — Tue, 23 Jun 2020 13:04:53 GMT

Thanks. My idea was to transfer the pay as you go to the contract, but seems like ee is not accepting this from ee pay as you go to ee contract, should be different supplier, and they do. So... 😞

Re: add second number on ee app

adrianahublea — Tue, 23 Jun 2020 13:05:32 GMT

Thanks. Great, and i would have to create another email as well. 😞

Re: add second number on ee app

XRaySpeX — Tue, 23 Jun 2020 13:21:16 GMT

eMail addys are 2 a penny!