topic Re: Sim Card not working in Archived Posts

Sim Card not working

MaryLeonardo — Tue, 23 Jun 2020 09:56:28 GMT

Hello there,

I have an old Orange sim card with my account and on about 13th of june it has stopped working. I get no signal and cannot receive/make a call or receive/send messages at all. Is there anyway i can get a new sim as i need the PAC code to come through.

Re: Sim Card not working

XRaySpeX — Tue, 23 Jun 2020 10:47:20 GMT

You should have been moved to EE 3G by now. Is the device it's in locked to Orange?

Where's the PAC coming from? PACs are not used within the same network.

Re: Sim Card not working

MaryLeonardo — Tue, 23 Jun 2020 10:50:18 GMT

My phone is unlocked - The phone is working I can use any apps – but it is not receiving any signal and doesn’t receive calls/ texts and cant make calls/ send texts.

It is the sim card which is not working I think

Sent from Mail for Windows 10

Re: Sim Card not working

XRaySpeX — Tue, 23 Jun 2020 11:07:35 GMT

Is this a PAYG or contract SIM?

Where's a PAC come into it?

Re: Sim Card not working

MaryLeonardo — Tue, 23 Jun 2020 11:56:11 GMT

It is PAYG sim. Forget about PAC as i thought it might be needed. I was able to use the phone up to around 13th of June.

Re: Sim Card not working

XRaySpeX — Tue, 23 Jun 2020 12:03:22 GMT

You can get a free EE Pay as you go SIM online.