topic Re: Sim card in Archived Posts

Sim card

JaneD1961 — Mon, 15 Jun 2020 14:34:38 GMT

When I drag down at the top of my phone, there is a message say that my sim is not working correctly and has been set to read only. Can you tell me why this is happening, and how to put it right. TIA

Re: Sim card

James_B — Mon, 15 Jun 2020 17:21:57 GMT

Hi @JaneD1961,

Welcome to the EE Community. 🙂

Which phone are you using?

What is the exact error message you see?

Thanks

James

Re: Sim card

JaneD1961 — Tue, 16 Jun 2020 11:42:51 GMT

Hi James I'm using Samsung A40, the message doesn't come up all the time, that's what I don't understand. It says there is an error with your sim card it is on read only to protect your data, words to that effect.

Thanks for your reply

Jane

Re: Sim card

James_B — Tue, 16 Jun 2020 12:02:20 GMT

Hi @JaneD1961,

Does it definitely refer to your SIM card rather than a SD card?

Thanks

James

Re: Sim card

JaneD1961 — Tue, 16 Jun 2020 13:10:04 GMT

Hi James you're right SD card, sorry

Thanks Jane

Re: Sim card

James_B — Tue, 16 Jun 2020 13:21:55 GMT

Hi @JaneD1961,

Is your memory card old or damaged in any way?

Have you tried removing and reinserting it?

Thanks

James

Re: Sim card

JaneD1961 — Tue, 16 Jun 2020 13:40:19 GMT

Hi James no not old or damaged and I've taken them out and put back in

Jane

Re: Sim card

JaneD1961 — Tue, 16 Jun 2020 13:45:27 GMT

Hi James, no not old and not damaged and I have taken out and put back in

Thanks

Jane

Re: Sim card

James_B — Tue, 16 Jun 2020 13:55:32 GMT

Hi @JaneD1961,

Do you have another SD card you could test in your phone? This would help us find out if the phone or card is at fault.

James

Re: Sim card

JaneD1961 — Tue, 16 Jun 2020 15:58:11 GMT

Hi no I don't and also not had messages on my phone today??

Jane

Re: Sim card

James_B — Tue, 16 Jun 2020 16:14:58 GMT

That's great @JaneD1961

I wonder if removing the card and reinstalling it has resolved the issue.

Please let us know if it happens again.

James

Re: Sim card

JaneD1961 — Tue, 16 Jun 2020 16:35:55 GMT

Thanks for your help James

Best wishes

Jane

Re: Sim card

James_B — Tue, 16 Jun 2020 17:03:15 GMT

No problem @JaneD1961 🙂

James