Number ported over but NO signal

aryan108 — Tue, 16 Jun 2020 07:35:48 GMT

I sent in my request to port my number over on last Thursday after 5.30pm so I knew nothing would happen till Monday.

Monday morning I lost signal on my Vodafone sim and then on my EE sim for it then to come back with only a 3G signal and switching to edge. After few hours I have no signal at all. I thought I’ll wait it out till midnight and still no difference.

The Vodafone sim has no signal yet I’m still receiving text messages on their.

I have an iPhone and changed my number in settings! I’ve reset network settings and turned my phone on/off multiple times. Removed the SIM card and re-inserted.

Can anyone advise? Never had an issue like this before and I use my phone for business too and it’s frustrating.

Re: Number ported over but NO signal

Christopher_G — Tue, 16 Jun 2020 07:43:39 GMT

Hi @aryan108

Welcome to the community.

I'd recommend speaking to our Tech Gurus so that they can check everything is OK with your account.

You can find our contact information on the get in touch help page.

Chris

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Number ported over but NO signal

Re: Number ported over but NO signal