topic Re: EE to EE porting in Archived Posts

EE to EE porting

Mark990 — Mon, 15 Jun 2020 18:14:13 GMT

Hi all,

I've been trying to call EE but unable to get through to customer service.

Does anyone know if I will have to port existing number to a different network and then back to EE if I want to take advantage of a new contract deal and keep the same number.

I know this was the case last time I got a new contract but would like to know if there is a more convenient way now.

Found a great deal with Mobiles.co.uk still on EE network that I'd like to switch to.

Thanks in advance

Mark

Re: EE to EE porting

XRaySpeX — Mon, 15 Jun 2020 18:28:48 GMT

Yes, it's still the way.

Re: EE to EE porting

bristolian — Mon, 15 Jun 2020 18:43:26 GMT

@Mark990 You could call C/S and ask them whether they can offer you any deals to stay, but otherwise @XRaySpeX has nailed it.

Re: EE to EE porting

Mark990 — Mon, 15 Jun 2020 18:49:40 GMT

Yep, just called CS and they try to force me into paying a higher price to upgrade via EE. Told me that it's not possible to buy from Mobiles.co.uk and keep number on Family sharing account although thats what I did last time.

They are obviously still playing silly buggers so probably best to buy phone from Apple and just stick in the existing SIM

Cheers