topic Re: Setting up Multi Sim - just swapped over to EE in Archived Posts

Setting up Multi Sim - just swapped over to EE

Nige_Smith — Thu, 11 Jun 2020 14:10:36 GMT

Guys, hopefully you can help

Just received my new EE multi SIM

My EE set up and can see both SIM numbers and accounts on here.

How do I set up my iPhone 11 to see both sims

I did not receive a QR code with my package that hit the doormat.

Cheers in advance

Nige

Re: Setting up Multi Sim - just swapped over to EE

Chris_B — Thu, 11 Jun 2020 15:02:31 GMT

@Nige_Smith You need to request a QR code so you can use the eSim in the device for one of the numbers.

Re: Setting up Multi Sim - just swapped over to EE

Nige_Smith — Thu, 11 Jun 2020 15:09:29 GMT

Yes just found that out from tech support phone call.

Just wonder why they do not send them out when they sold me two accounts over the phone. I specifically told Customer services both accounts going on the same phone one being an esim.

Or did I expect a little too much 🙂

Re: Setting up Multi Sim - just swapped over to EE

Leanne_T — Thu, 11 Jun 2020 16:48:50 GMT

Hi @Nige_Smith

Thanks for coming to the community.

Have you had an eSIM sent to you now?

Leanne.

Re: Setting up Multi Sim - just swapped over to EE

Nige_Smith — Fri, 12 Jun 2020 08:06:14 GMT

I believe it is on its way. However, it has had a knock on. in that I have ported over my work phone number to an esim that I cannot access currently.

You can't make it up 🙂

Re: Setting up Multi Sim - just swapped over to EE

Leanne_T — Fri, 12 Jun 2020 08:11:38 GMT

Hi @Nige_Smith

I am very sorry.

The eSIM can take 2-5 working days to arrive to your address.

Let me know how you get on.

Leanne.