topic Re: Transfer from O2 to EE in Archived Posts

Transfer from O2 to EE

Frank47 — Wed, 10 Jun 2020 21:36:17 GMT

Hi all, I've just taken out a new contract on 6th june and was waiting on number being transferred, rang yesterday was told itll be another day. Rang this evening and have been told itll transfer on the 6th July because I used the online option to submit my PAC code ! Anyone else have this issue and waited that long? I'm seriously thinking of cancelling the contract. TIA

Re: Transfer from O2 to EE

Profile closed — Wed, 10 Jun 2020 21:56:54 GMT

Hi @Frank47

Welcome to the EE Community,

I would contact customer services again to verify when your number will be moving as a PAC code is only valid for 30 days.

Thanks,

David.

Re: Transfer from O2 to EE

XRaySpeX — Wed, 10 Jun 2020 22:08:06 GMT

That's ridiculous to be told that. Maybe they were confusing it with the PAC validity period. Nos. are ported usually the next working day or 2 at the most.

Re: Transfer from O2 to EE

Frank47 — Thu, 11 Jun 2020 20:54:12 GMT

Thanks David for reply

EE rang me this evening and couldnt explain why it would take so long as it should only take 1-2 days but couldnt help. Might try one last time for luck tomorrow lol

Re: Transfer from O2 to EE

Frank47 — Thu, 11 Jun 2020 20:56:20 GMT

I know ! Disappointing, I did say I was going to have to think about cancelling but no joy