topic Re: Puk code in Archived Posts

Puk code

Meganmob — Tue, 09 Jun 2020 20:30:05 GMT

Hi my phone is say locked sim at the top left corner of my phone, I unfortunately can’t make any calls or text to sort this issue.
I have also tried to find where I can get my puk code from on EE but it isn’t showing me can you please advice me how to get it.

i have already gone to myEE but it doesn’t come up with manage your device or puk code.
Id be happier if you can call me instead

Re: Puk code

XRaySpeX — Tue, 09 Jun 2020 20:36:13 GMT

No one will contact you from this user discussion forum other than thro' the medium of these forum by posts such as this.

Re: Puk code

Meganmob — Tue, 09 Jun 2020 20:41:47 GMT

I’m going into myee but there not a manage your device or anything to do with puk code? How am I meant to sort this out.

Re: Puk code

XRaySpeX — Tue, 09 Jun 2020 20:46:19 GMT

I never said that. I said you may get responses to your Q thro' posts in this thread, not by anybody calling you.

Re: Puk code

Jon_K — Wed, 10 Jun 2020 07:49:02 GMT

Hi @Meganmob.

Are you trying to get your PUK on the app or through your My EE Account online?

How To Get A PUK Code >

Jon

Re: Puk code

Meganmob — Wed, 10 Jun 2020 08:25:23 GMT

Was looking on both but nothing is showing up

Re: Puk code

Jon_K — Wed, 10 Jun 2020 09:19:28 GMT

Thanks @Meganmob.

Are you able to get in touch with our Customer Care team instead?

They will be able to provide you with this.

Jon