https://community.ee.co.uk/t5/Archived-Posts/Damaged-SIM/m-p/917838#M277716 <P>I have a colleague who is an EE user, who claims their SIM is damaged as they can't hear / be heard&nbsp;during a Voice call - but data calls (WhatsApp etc) work fine.</P><P>&nbsp;</P><P>Do I need to order a new SIM?</P><P>&nbsp;</P><P>EE do not want to take calls via 150 it seems. HELP!!!</P> Tue, 09 Jun 2020 14:05:38 GMT iamcob 2020-06-09T14:05:38Z https://community.ee.co.uk/t5/Archived-Posts/Damaged-SIM/m-p/917838#M277716 <P>I have a colleague who is an EE user, who claims their SIM is damaged as they can't hear / be heard&nbsp;during a Voice call - but data calls (WhatsApp etc) work fine.</P><P>&nbsp;</P><P>Do I need to order a new SIM?</P><P>&nbsp;</P><P>EE do not want to take calls via 150 it seems. HELP!!!</P> Tue, 09 Jun 2020 14:05:38 GMT https://community.ee.co.uk/t5/Archived-Posts/Damaged-SIM/m-p/917838#M277716 iamcob 2020-06-09T14:05:38Z https://community.ee.co.uk/t5/Archived-Posts/Damaged-SIM/m-p/917854#M277717 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/819023">@iamcob</a>&nbsp; &nbsp;Is it possible to try a different SIM card in that device as I very much doubt the SIM card is the cause of this. &nbsp;You’ll probably find it’s the device itself. &nbsp;</P> Tue, 09 Jun 2020 14:52:24 GMT https://community.ee.co.uk/t5/Archived-Posts/Damaged-SIM/m-p/917854#M277717 Chris_B 2020-06-09T14:52:24Z