topic Re: Porting number in Archived Posts

Porting number

SMDavies — Tue, 09 Jun 2020 09:08:36 GMT

Hi, I requested a PAC code to transfer my number from O2 to my new EE account. I entered the details on line but the number still hasn’t ported across to my new account (it’s about 5 days now).

Re: Porting number

Chris_B — Tue, 09 Jun 2020 09:12:58 GMT

@SMDavies So you requested this Friday? If that was after I believe 12pm you’re number will not begin to port until Monday as number posts don’t happen at the weekend, so your request on Friday was actually looked at Monday and your number should be migrated by today.

Re: Porting number

Katie_B — Tue, 09 Jun 2020 10:45:35 GMT

Good Morning @SMDavies.

I can see you have been provided the perfect answer from @Chris_B.

If this does not complete please come back and let us know,

Katie.

Re: Porting number

SMDavies — Tue, 09 Jun 2020 11:19:18 GMT

Spot on …. minutes after posting I received a message to say porting will complete today. Thanks. Susan

Re: Porting number

Chris_B — Tue, 09 Jun 2020 11:26:47 GMT

@SMDavies Haha. Isn’t that always the case. 😆

Re: Porting number

Leanne_T — Tue, 09 Jun 2020 13:49:50 GMT

Hi @SMDavies

Thanks for coming back and letting us know 🙂

If you need any further help, you know where we are.

Take care.

Leanne