topic Re: Lost phone, need new sim. in Archived Posts

Lost phone, need new sim.

liamcousins86 — Tue, 02 Jun 2020 13:54:19 GMT

Hi,

I have lost my phone and need to block it and a new sim.

Ive called them number you advise and it says offices are closed.

How can I get through to you guys been trying since Sunday?

Re: Lost phone, need new sim.

DAvidO1 — Mon, 08 Jun 2020 19:50:52 GMT

Hello,I have lost my phone as of such I am unable to call the number provivded. I understand your stores are closed but I do expect to be able to cancel my sim card and order a new one. How shall I proceed.

Re: Lost phone, need new sim.

Jon_K — Tue, 09 Jun 2020 06:55:05 GMT

Hi @DAvidO1.

Welcome to the community.

Are you able to use our Live Chat team to get in touch?

You can contact them through our get in touch page.

Jon