topic Re: Sim swap in Archived Posts

Sim swap

Rachel311 — Sun, 07 Jun 2020 13:01:51 GMT

I got my son a sim for an old galaxy but on my account where I pay monthly for him. I now want to give him my iPhone and not sure I go about swapping the sim without messing my account up. Any ideas would be greatly appreciated

Re: Sim swap

Northerner — Sun, 07 Jun 2020 13:16:44 GMT

Hi @Rachel311

If you need a new SIM size then see here:

https://ee.co.uk/help/help-new/getting-started-and-upgrading/activate-a-new-sim/what-is-a-sim-swap-and-when-should-i-do-this

When you order a new SIM your old one will be deactivated, it's normal.

Thanks

Re: Sim swap

Chris_B — Sun, 07 Jun 2020 13:17:16 GMT

@Rachel311 If his sim fits in the iPhone just put it init. It’s not the device that’s important it’s the sim.

Re: Sim swap

Rachel311 — Sun, 07 Jun 2020 13:20:18 GMT

Thank you so much

Sent from my iPhone

Re: Sim swap

Rachel311 — Sun, 07 Jun 2020 13:20:19 GMT

Thank you, that’s really helpful

Sent from my iPhone