topic Re: SIM not working in Archived Posts

SIM not working

DalaiLiam — Wed, 03 Jun 2020 14:56:43 GMT

Dropped my phone in the canal yesterday, new one came today with a new SIM, but the SIM doesn't seem to work as I can't make calls or send texts.

It's definately in the right way, and the letter it has come with says it should be activated already?

I can't call 150 because I can't make calls.

Any help would be appreciated

Re: SIM not working

Chris_B — Wed, 03 Jun 2020 15:03:01 GMT

@DalaiLiam do you have a signal showing on the device ? If not you’ll have to allow the Sim card time to activate this can take up to 24 hours but do try turning the device on and off a few times as it usually only takes 3 to 5 hours to activate.

Re: SIM not working

bristolian — Wed, 03 Jun 2020 15:05:17 GMT

Hi @DalaiLiam

Have you activated the new SIM using this ?

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