topic Re: Contract cancellation in Archived Posts

Contract cancellation

Roxanne19 — Wed, 03 Jun 2020 00:41:11 GMT

Hi,

Does anyone know how you go about ending your contract? And if you end it can you swap your number to new phone/different network?

Is there a number to ring/text?

I have tried to get online chat to help but is not working at the minute due to covid-19/busy staff.

Thanks.

Re: Contract cancellation

Profile closed — Wed, 03 Jun 2020 00:44:54 GMT

Hi @Roxanne19

Welcome to the EE Community,

if you text the word PAC to 65075 you will get a text back with your PAC code which will be valid for 30 days.

Once you have your PAC code you will need to give it to your new provider.

Thanks,

David.