topic Re: Number port in Archived Posts

Number port

Sara27 — Mon, 25 May 2020 18:03:25 GMT

I’ve tried to port my number over from sky now for about 2 months and still nothing has happened. Anyone else had this problem? Any idea what could be stopping my number from porting? It’s over an hour wait on the phone at the moment and not sure they would class this as an emergency

Re: Number port

Profile closed — Mon, 25 May 2020 18:49:31 GMT

Hi @Sara27

Welcome to the EE Community,

If you call freephone 0800 317 720 a customer service advisor will be able to process your transfer request.

Thanks,

David.

Re: Number port

Jon_K — Tue, 26 May 2020 06:54:38 GMT

Hi @Sara27.

Thank you for coming here in the first instance.

This particular query would require access to your account to complete the number port, so calling would be the best option.

We appreciate you trying to avoid calling where possible, but don't worry for this query.

Jon