topic Re: Old number not transferred yet in Archived Posts

Old number not transferred yet

RichardFB — Sun, 17 May 2020 16:45:22 GMT

I have waited six days for my number to transfer from my old phone to my new one after being told it would take two days having had my request acknowledged

Re: Old number not transferred yet

Profile closed — Sun, 17 May 2020 19:39:52 GMT

Hi @RichardFB

Welcome to the EE Community,

If you call customer services on 150 they will be able to check the status of your port in request.

Thanks,

David.

Re: Old number not transferred yet

Katie_B — Mon, 18 May 2020 08:01:46 GMT

Good Morning @RichardFB.

Have you been able to follow the advice provided and speak with our customer care team?

If yes, what was the outcome?

Speak soon,

Katie 🙂