topic Re: Sent PAC but no transfer yet in Archived Posts

Sent PAC but no transfer yet

JohnHeaton — Thu, 14 May 2020 07:48:44 GMT

On Sunday, I got my PAC code from Virgin (where the number that I want is) and sent it to EE (via the web form) where my new phone’s plan is. I received an email confirming my pac code delivery but it has been 4 working days and I haven’t heard anything about it. Can you help please?

John

Re: Sent PAC but no transfer yet

JohnHeaton — Thu, 14 May 2020 08:19:08 GMT

Called 150, answered within 2 mins(!), they said the webform PAC hadn't shown up on their system. Gave them the PAC and number will transfer tomorrow.

Re: Sent PAC but no transfer yet

Katie_B — Thu, 14 May 2020 10:47:49 GMT

That's great to hear @JohnHeaton, thanks for letting us know.

Have a great day,

Katie 🙂