topic 1168 text message. in Archived Posts

1168 text message.

karenth — Thu, 23 Dec 2021 14:19:31 GMT

I've received a text from 1168 offering an EE data upgrade. Is this genuine?

Re: 1168 text message.

Chris_B — Thu, 23 Dec 2021 16:02:08 GMT

@karenth do you have to reply back with the command word of YES/Now or something like that ? if it is then yes it’s genuine.

Re: 1168 text message.

mikeliuk — Thu, 23 Dec 2021 16:21:13 GMT

Hi @karenth ,

It's not possible to confirm the veracity or safety of a text message by the reply which it requests that you give.

If you have any doubts, I would recommend to check with an online chat that the offer is genuine or wait for an EE representative to confirm on here.

Re: 1168 text message.

Chris_B — Thu, 23 Dec 2021 16:50:09 GMT

@mikeliuk The number is 1168 that’s an EE number. I wouldn’t of said it was ok otherwise. The reply back of YES/NOW is only to activate the offer. If it’s asking for more information then yes or now then I wouldn’t trust it myself so that why I put that.