topic Re: Misleading or Cheating Of Data Gifting in Archived Posts

Misleading or Cheating Of Data Gifting

mrzoo — Sat, 04 Dec 2021 02:23:16 GMT

As you see above, I am on unlimited data plan and I can gift 100Gb (max) to any of my family or my addiction lines. I have never gift any of my data yet.

However, what I don’t understand is why I can only gift 71Gb instead of 100Gb ? I know the 30Gb is my usage but it doesn’t make any sense of deduction my usage in gifting.

is it some kind of cheating or something wrong with my acc ?

Re: Misleading or Cheating Of Data Gifting

XRaySpeX — Sat, 04 Dec 2021 05:08:47 GMT

You can't just gift any-old 100GB each month. It's got to be from the 1st 100GB of all your usage in the month. Therefore as you've already used 28.3 GB this month off your own bat, at this moment you only have 71.7 GB left to gift in the remainder of the month..

Re: Misleading or Cheating Of Data Gifting

mikeliuk — Sat, 04 Dec 2021 09:53:54 GMT

Hi @mrzoo ,

Please gift your data on the day your giftable allowance and other allowances refresh to maximize value for money.

I fully understand that it's not the way that you or I would design the system that the giftable allowance on an unlimited data plan is consumed first by the primary account holder, but unfortunately it's the way things are.

Hopefully this hasn't caused you too many issues before you spotted it, but at least EE has made this clear in certain places and in the terms and conditions.