topic Re: UNLIMITED DATA ADD ON ISSUE in Archived Posts

UNLIMITED DATA ADD ON ISSUE

kamrank — Wed, 17 Nov 2021 03:52:40 GMT

Hi I have just purchased a £40 unlimited data add on but it is not showing on my dashboard. How long does it take for this to show as I have been waiting for over half an hour for this to be updated but still nothing. I can see the add on purchased is in my usage but it does not show on my allowances which still shows that my data availability is 0. Can you help?

Re: UNLIMITED DATA ADD ON ISSUE

Northerner — Wed, 17 Nov 2021 06:22:00 GMT

Hi @kamrank

Have you tried restarting your device?

Thanks

Re: UNLIMITED DATA ADD ON ISSUE

Leanne_T — Wed, 17 Nov 2021 08:13:12 GMT

Hi @kamrank

Thanks for coming to the community.

If you visit add-on.ee.co.uk does the add on show?

Speak soon 🙂

Leanne.