https://community.ee.co.uk/t5/Archived-Posts/really-slow-hotspot/m-p/1093481#M276755 <P>been given unlimited data on my device to use as hotspot whilst waiting for EE to install internet at my address, just received a message saying ive used my allowance but service will stay active at a lower speed.. download speed has dropped from 48mbps to 500kbps... downloads have gone from 45mins to 10 hours??</P> Mon, 25 Oct 2021 22:04:54 GMT JB_83 2021-10-25T22:04:54Z https://community.ee.co.uk/t5/Archived-Posts/really-slow-hotspot/m-p/1093481#M276755 <P>been given unlimited data on my device to use as hotspot whilst waiting for EE to install internet at my address, just received a message saying ive used my allowance but service will stay active at a lower speed.. download speed has dropped from 48mbps to 500kbps... downloads have gone from 45mins to 10 hours??</P> Mon, 25 Oct 2021 22:04:54 GMT https://community.ee.co.uk/t5/Archived-Posts/really-slow-hotspot/m-p/1093481#M276755 JB_83 2021-10-25T22:04:54Z https://community.ee.co.uk/t5/Archived-Posts/really-slow-hotspot/m-p/1093681#M276756 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2254233">@JB_83</a>&nbsp;</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>I'd recommend speaking to our <A href="https://ee.co.uk/help/get-in-touch" target="_blank" rel="noopener" data-cke-saved-href="https://ee.co.uk/help/get-in-touch">Mobile Care team</A> so that they can check your plan and explain what's happened.</P> <P><BR />Let us know how you get on.</P> <P><BR />Chris</P> Tue, 26 Oct 2021 11:47:34 GMT https://community.ee.co.uk/t5/Archived-Posts/really-slow-hotspot/m-p/1093681#M276756 Christopher_G 2021-10-26T11:47:34Z