topic Set up mobile data, Apple Watch Series 7 in Archived Posts

Set up mobile data, Apple Watch Series 7

ljm685 — Wed, 20 Oct 2021 15:21:34 GMT

I recently joined EE with my iPhone 13 Pro Max and watch series 7 bought from apple. I purchased a pay monthly SIM only deal. This has been set up as esim, phone works fine but when I go into the Apple Watch app and try to set up a data plan I get this error in the watch app itself.

I contacted support who said “try again in a few hours and call back”….

I have tried on 4g, WiFi etc to reach the landing page but still get the same error?

any ideas?

Re: Set up mobile data, Apple Watch Series 7

ljm685 — Wed, 20 Oct 2021 15:44:50 GMT

The error I get is “connection to the server lost” when clicking set up mobile data plan in the watch app

Re: Set up mobile data, Apple Watch Series 7

Katie_B — Thu, 21 Oct 2021 13:18:10 GMT

Hello @ljm685.

Thanks for coming to the community.

Since your last post are you still experiencing this error?

Speak soon,

Katie 🙂