Data on new phone

Jen89 — Thu, 23 Sep 2021 08:20:16 GMT

Hi I've upgraded my phone, new sim is in, I have activated the new sim, but still it isn't connecting to any data! Can someone help please?

Re: Data on new phone

Leanne_T — Thu, 23 Sep 2021 09:28:44 GMT

Morning @Jen89

Thanks for coming to the community.

What phone are you using?

Can you log into your My EE app and go to Settings, is use mobile data turned on?

Thanks 🙂

Leanne.