topic Re: Mobile data turned off by ee in Archived Posts

Re: Mobile data turned off by ee

Smithash90 — Fri, 17 Sep 2021 13:17:56 GMT

I have the same issue. Plenty of data left on my plan and the signal checker says that there is no problem in the area.

bristolian — Fri, 17 Sep 2021 13:36:07 GMT

Welcome to the EE community

Can you confirm the issue you're having?

On the assumption that you have signal bars showing on your phone, are you able to make & receive calls ok? And have you tried restarting your phone?

Smithash90 — Fri, 17 Sep 2021 13:40:00 GMT

I have signal bars showing but there is a 'x' in the corner of the symbol.

I'm not able to send any messages.

I have restarted my phone but that didn't change anything.

Leanne_T — Fri, 17 Sep 2021 14:16:17 GMT

Thanks for coming to the community.

Can you make calls at all?

Thanks 🙂

Leanne.

Smithash90 — Fri, 17 Sep 2021 14:18:58 GMT

I am currently at work.

I will when I finish.

Leanne_T — Fri, 17 Sep 2021 14:19:59 GMT

Let me know how you get on @Smithash90

Leanne.