https://community.ee.co.uk/t5/Archived-Posts/add-on-did-not-work/m-p/1075538#M276336 <UL><LI>Hi, I bought the add-on 3GB data (7days) £6 packages on my EE app, it did show that I got the add on on my package but apparently on my usage it did not add in and I can not use the Internet&nbsp;</LI></UL> Mon, 06 Sep 2021 21:00:01 GMT Chalen 2021-09-06T21:00:01Z https://community.ee.co.uk/t5/Archived-Posts/add-on-did-not-work/m-p/1075538#M276336 <UL><LI>Hi, I bought the add-on 3GB data (7days) £6 packages on my EE app, it did show that I got the add on on my package but apparently on my usage it did not add in and I can not use the Internet&nbsp;</LI></UL> Mon, 06 Sep 2021 21:00:01 GMT https://community.ee.co.uk/t5/Archived-Posts/add-on-did-not-work/m-p/1075538#M276336 Chalen 2021-09-06T21:00:01Z https://community.ee.co.uk/t5/Archived-Posts/add-on-did-not-work/m-p/1075596#M276337 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/946301">@Chalen</a></P> <P>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>&nbsp;</P> <P>If you visit&nbsp;<A href="http://add-on.ee.co.uk/" target="_blank">add-on.ee.co.uk</A> and view your data history, is the data add-on showing?&nbsp;</P> <P>&nbsp;</P> <P>Thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Leanne.</P> Tue, 07 Sep 2021 07:30:08 GMT https://community.ee.co.uk/t5/Archived-Posts/add-on-did-not-work/m-p/1075596#M276337 Leanne_T 2021-09-07T07:30:08Z