topic Re: 500MB Data Add On in Archived Posts

500MB Data Add On

andy778 — Thu, 02 Sep 2021 08:25:14 GMT

I’m on pay as you go and use very little data, so the 500mb 30 day add on was perfect for me. However, now I’m only offered 2, 5 and 10gb options. Has the 500mb option been discontinued?

Re: 500MB Data Add On

Jon_K — Thu, 02 Sep 2021 11:16:52 GMT

Hi @andy778.

Welcome to the community.

When did you last use this pack?

You can see our current range of pay as you go offers in our Pay As You Go Help Page.

Jon

Re: 500MB Data Add On

andy778 — Thu, 02 Sep 2021 11:22:55 GMT

Hi Jon,

I last purchased the add-on on the 3rd of July.

Thanks,

Andy

Re: 500MB Data Add On

Jon_K — Thu, 02 Sep 2021 12:37:00 GMT

Thanks @andy778.

I'd recommend getting in touch with our Customer Care team about this.

They will be able to access your account and see what add-ons are available for you. They will also be able to see if this one is still on your account.

Jon