topic Re: App update in Archived Posts

App update

Coolcaz33 — Fri, 27 Aug 2021 22:27:20 GMT

I cant access my ee to give my daughter some data ? Tried logging in on line and this is just too crazy to use or find the data share ?

Re: App update

Chris_B — Sat, 28 Aug 2021 06:35:22 GMT

@Coolcaz33 That’s because the accounts where offline for account maintenance. EE do this late at night so it doesn’t cause to much of an issue unfortunately there will always be a few customers effected. You’ll can gift data now through.

Re: App update

Bramley1932 — Sat, 28 Aug 2021 09:01:05 GMT

I can't find the family usage to gift data, seems to have disappeared

Re: App update

Christopher_G — Sat, 28 Aug 2021 10:51:59 GMT

Hi @Bramley1932

Welcome to the community.

Have you used this function before? Could you try on a different device or browser please?

It should be part of the main menu options.

Chris

Re: App update

Bramley1932 — Sat, 28 Aug 2021 10:58:39 GMT

That’s what I thought, but it isn’t there anymore

Sent from Mail for Windows

Re: App update

Christopher_G — Sat, 28 Aug 2021 11:13:09 GMT

Could you try clearing your cache/cookies, @Bramley1932?

Or try logging in on a different device or browser?

Thanks

Chris