topic Re: Re: 4GEE Router network symbol in Archived Posts

Re: 4GEE Router network symbol

Joolesbee1960 — Thu, 22 Jul 2021 12:42:30 GMT

Mine is the same on my mobileEE router always in the middle of important client zooms.

Changed sim etc if I tap it sometimes comes back on before I buy a newer version. Very polite and helpful EE customer rep told me there is a mast problem but no fix date yet...... awaiting the mast information.......they kindly refunded me a month's fees.

I will have to change to another provider if EE can't rectify soon as I'm losing business.

Re: Re: 4GEE Router network symbol

James_B — Thu, 22 Jul 2021 13:18:20 GMT

Hi @Joolesbee1960,

Welcome to the EE Community. 🙂

I'm sorry to hear there is a network problem in your area. Please register for updates at coverage.ee.co.uk/coverage/ee so we can keep you in the loop. (Choose the check status option)

James