topic Gifting data in Archived Posts

Gifting data

Naomigf — Wed, 23 Jun 2021 16:04:45 GMT

My husband and I have separate pay monthly accounts with EE. He has my daughters phone on his account and can gift data to her, but he can't see how to gift data to me.

Please help!

Re: Gifting data

Schockwave — Wed, 23 Jun 2021 16:10:02 GMT

Hello @Naomigf ,

Welcome to the community,

You have to be on the same account, not separate accounts, that is why he cannot data gift to you, check here for more information on this:

https://ee.co.uk/help/help-new/offers-and-services/other/data-gifting

Re: Gifting data

bristolian — Wed, 23 Jun 2021 16:24:48 GMT

Without knowing your individual circumstances, you may want to consider a change of ownership so as to have all your devices on the same billing account.

Details are on this EE help page under the third bullet point.

Re: Gifting data

XRaySpeX — Wed, 23 Jun 2021 16:25:12 GMT

@Naomigf : If you want to gift data between the 3 of you you would need to call CS with both of you available to effect a change of ownership of 1 of your accounts.