topic Re: Why cant i use my data as hotspot? in Archived Posts

Why cant i use my data as hotspot?

Can5935 — Sat, 29 May 2021 01:13:18 GMT

I would like to use my 60GB data pack as a hotspot but it says encrypted and i cant connect my other devices to my EE phone. Can you help me please?

Re: Why cant i use my data as hotspot?

Jon_K — Sat, 29 May 2021 07:25:15 GMT

Hi @Can5935.

Welcome to the community.

What phone are you using?

Do you have a password set up?

Jon

Re: Why cant i use my data as hotspot?

Chris_B — Sat, 29 May 2021 07:25:40 GMT

@Can5935 You can use your data how you like. This includes using it via hotspot. You should just be putting the passcode in to connect to your device hotspot.

Re: Why cant i use my data as hotspot?

Can5935 — Sat, 29 May 2021 09:03:49 GMT

I use casper via f1, yes set up the passport. When i try to connect hotspot, it say encrypted.

Re: Why cant i use my data as hotspot?

EssexBoyEE — Sat, 29 May 2021 14:06:37 GMT

Change your Password in Hotspot Settings.

How To, here -
https://www.devicesfaq.com/en/share-internet/casper-via-f1

Re: Why cant i use my data as hotspot?

Northerner — Sat, 29 May 2021 14:04:39 GMT

Hi @Can5935

You cannot have entered the password correctly.

Thanks

Re: Why cant i use my data as hotspot?

mikeliuk — Sat, 29 May 2021 20:35:58 GMT

Hi @Can5935 ,

What device gives you the error "encrypted"? This doesn't make much sense as a connection made to a properly secured hotspot will be encrypted.

If you have two mobiles to test with, can you put the SIM in the other phone and establish a hotspot on that other phone instead?

Just as a sanity check, are you able to access news.bbc.co.uk simultaneously as you have setup the hotspot?