topic Re: Data usage in Archived Posts

Data usage

Malone8586 — Mon, 17 May 2021 15:12:01 GMT

Hello,

I have had a data usage warning on my new s20+ saying I am close to my limit which Says 2GB how ever my EE contract and account limit is 40GB.

Is this an error on contract transfer?

Re: Data usage

bristolian — Mon, 17 May 2021 15:17:20 GMT

Hello @Malone8586

Welcome to the community

This sounds like a device setting, without any reference to your account. It can be easily changed - on my Android 8 device (so yours may vary slightly) I follow Settings > Connections > Data Usage > Billing cycle & data warning.

You can change the phone's counting cycle to match your bill cycle, and also amend the amount of data used that triggers the warning.

Re: Data usage

Malone8586 — Mon, 17 May 2021 16:12:48 GMT

Thankyou for your quick reply.

followed instructions & looks resolved!!