topic North Sea off shore in Archived Posts

North Sea off shore

Faldo87 — Fri, 25 Sep 2020 19:02:26 GMT

I’m off shore working in the North Sea. Notice I am picking up 4G. Will I be charged extra for using my data. I understand calls and normal txt will cost but will surfing the net, Netflix, WhatsApp etc cost me extra?

Re: North Sea off shore

Chris_B — Fri, 25 Sep 2020 20:16:47 GMT

@Faldo87 What network are you using? If it’s EE it’ll use your allowance. If it’s not EE you can use your allowance for up to 2 months if you are roaming on a EU network provider.

Re: North Sea off shore

XRaySpeX — Fri, 25 Sep 2020 20:17:08 GMT

Depends on the whose 4G it is. If it's a marine provider you'll be paying through the nose for everything.

Re: North Sea off shore

Faldo87 — Sat, 26 Sep 2020 05:37:33 GMT

It is EE I am with but tells me I’ve connected to maritime/aircraft provider. I’ve been told if it’s with EE then extra charges won’t occur?

Re: North Sea off shore

James_B — Sat, 26 Sep 2020 06:17:18 GMT

Hi @Faldo87,

Welcome to the EE Community. 🙂

You can find the roaming costs for using a maritime network here.

Thanks

James

Re: North Sea off shore

Discos5 — Wed, 30 Sep 2020 12:20:46 GMT

Did this get resolved ? I’m heading to the North Sea tonight and would like to know if the data will use my allowance ? OR it charges you extra since it’s a maritime package ?

I’m with EE

Re: North Sea off shore

Katie_B — Wed, 30 Sep 2020 12:25:41 GMT

Hello @Discos5.

Thanks for coming to the community.

If you connect to maritime whilst out at sea then this will not be included within your package.

Will you have access to WiFi?

Katie 🙂

Re: North Sea off shore

Discos5 — Wed, 30 Sep 2020 13:27:47 GMT

Hello, yes we have wifi but it’s limited to 90mins per day.

I don’t see prices in data usage so I take it it’s either but a bundle or it will be expensive ?

Re: North Sea off shore

bristolian — Wed, 30 Sep 2020 13:32:27 GMT

Trake a read of the link in @James_B post, also here - all the costs & charges for using your EE phone on maritime & cruise ship networks are listed, they will not come from your UK allowance.

Re: North Sea off shore

Discos5 — Wed, 30 Sep 2020 14:30:49 GMT

yeah I seen that but didn’t give prices for data, only saying buy plans.

my friends bought SIM cards for £20 which gave them a total of 40gb of data so might do that but don’t want to be swapping SIM cards around .

is there a bundle I can buy on my plan that’s not £10 for 10mb

Re: North Sea off shore

James_B — Wed, 30 Sep 2020 14:35:04 GMT

Hi @Discos5,

Welcome to the EE Community. 🙂

If your friends are using their standard allowances, they must be receiving signal from a land based network.

James

Re: North Sea off shore

bristolian — Wed, 30 Sep 2020 14:40:15 GMT

Within the EU, your UK allowance currently applies, including data.

Outside the EU, calls, texts & data will always be chargeable - but you can't use data without having an add-on.

Maritime, shipping & air-based networks are always classed as non-EU.

Re: North Sea off shore

Discos5 — Fri, 02 Oct 2020 10:19:02 GMT

These replies have been a bit misleading, we have all been able to access the signal with our pay as you go SIM cards which has data, and none of us have purchased “add on bundles”.

data working great with 4G and it’s treating it like we are abroad with roaming (which I believe doesn’t charge you extra in most countries )

Re: North Sea off shore

James_B — Fri, 02 Oct 2020 10:21:46 GMT

Hi @Discos5,

Which network are you connected to?

Thanks

James

Re: North Sea off shore

XRaySpeX — Fri, 02 Oct 2020 10:30:12 GMT

@Discos5 : Then you must be fairly near land & are connecting to an EU based network, for which UK rates & usage applies.

Re: North Sea off shore

Discos5 — Fri, 02 Oct 2020 12:07:55 GMT

Hello, I’m with EE but it connects to Tampnet and we got a message from

EE via text giving us the news we are connected.

we are roughly 100 miles from

land

Re: North Sea off shore

James_B — Fri, 02 Oct 2020 13:34:57 GMT

Hi @Discos5,

Tampnet uses physical base stations to extend 4G coverage, rather than a satellite connection like traditional maritime networks. This means you can use your standard data allowance.

Sorry for any confusion caused.

James

Re: North Sea off shore

Dcos25 — Sun, 04 Oct 2020 16:24:40 GMT

I also work in the North Sea, but for some reason I'm unable to connect to the Tampnet network. I'm on PAYG with a data pack and credit on my account. I have colleagues that are able to connect, both on contact and PAYG. I can find the Tampnet network if I search manually, but it won't allow me to connect? Also, I contacted Tampnet and they have told me that ee has just changed their pricing on the network and I should receive an SMS, but so far nothing??

Re: North Sea off shore

Nikolaos — Sun, 04 Oct 2020 21:59:47 GMT

I have same problem, manually I can find Tampnet 4G, but can't register (connect) to this network

Re: North Sea off shore

Jon_K — Mon, 05 Oct 2020 07:54:43 GMT

Hi @Dcos25 and @Nikolaos.

Do you get any kind of error message when connecting to this network?

Can you try restarting your phone and manually connecting again?

Jon