https://community.ee.co.uk/t5/Archived-Posts/4G-not-working/m-p/1045692#M275081 <P>When did you last use it OK on the mobile network?</P> Mon, 19 Apr 2021 12:55:29 GMT XRaySpeX 2021-04-19T12:55:29Z https://community.ee.co.uk/t5/Archived-Posts/4G-not-working/m-p/1045687#M275079 <P>I cannot access 4G at all.&nbsp;<BR />I am a pay as you go customer.&nbsp;<BR />I have credit.&nbsp;<BR />my phone only works when I have a wifi connection.&nbsp;<BR />I have checked network signal strength in my area and it says that I should be fine.&nbsp;<BR /><SPAN><BR />What do I need to do to fix this? It’s really frustrating.&nbsp;</SPAN></P><P>&nbsp;</P><P>thanks!&nbsp;</P> Mon, 19 Apr 2021 12:28:15 GMT https://community.ee.co.uk/t5/Archived-Posts/4G-not-working/m-p/1045687#M275079 MichS 2021-04-19T12:28:15Z https://community.ee.co.uk/t5/Archived-Posts/4G-not-working/m-p/1045688#M275080 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1780335">@MichS</a>&nbsp; &nbsp;Do you have a data allowance? &nbsp;Having credit on your account doesn’t get you access to cellular data. &nbsp; &nbsp;You need a PACK or a date bundle.&nbsp;</P> Mon, 19 Apr 2021 12:32:20 GMT https://community.ee.co.uk/t5/Archived-Posts/4G-not-working/m-p/1045688#M275080 Chris_B 2021-04-19T12:32:20Z https://community.ee.co.uk/t5/Archived-Posts/4G-not-working/m-p/1045692#M275081 <P>When did you last use it OK on the mobile network?</P> Mon, 19 Apr 2021 12:55:29 GMT https://community.ee.co.uk/t5/Archived-Posts/4G-not-working/m-p/1045692#M275081 XRaySpeX 2021-04-19T12:55:29Z