topic Re: Full data not showing up in Archived Posts

Full data not showing up

Reepa8 — Thu, 08 Apr 2021 00:02:21 GMT

I upgraded my plan today to include 160GB data however only 8GB is showing up how can I fix this.

Re: Full data not showing up

EssexBoyEE — Thu, 08 Apr 2021 00:28:54 GMT

I take it the 8 gb is a typo do you mean 80gb, if so the 160gb is a double data special offer Iand can take a few days if not longer to appear on your account.

If It does not appear on your account for a week or more or at least to the end of your next monthly billing period then contact customer services who will rectify this for you

Re: Full data not showing up

Reepa8 — Thu, 08 Apr 2021 01:01:31 GMT

Hi, yes sorry, it was a typo.

thank you for letting me know, my data is due to refresh on the 13th so if it doesn’t show up by then or shortly after, il contact customer service.

thank you

Re: Full data not showing up

EssexBoyEE — Thu, 08 Apr 2021 01:05:36 GMT

No worries my friend, glad I could be of some help.