topic Re: 4G not working in Archived Posts

4G not working

AaliyahMiah02 — Mon, 29 Mar 2021 22:45:17 GMT

I have unlimited data usage and today my 4g stopped working. It’s quite annoying as I use it travelling to and from work and within work aswell can someone help me find a solution??

Re: 4G not working

Leanne_T — Tue, 30 Mar 2021 06:58:35 GMT

Morning @AaliyahMiah02

Thanks for coming to the community.

Can you make and receive calls and texts?

Which phone are you using?

Speak soon 🙂

Leanne.

Re: 4G not working

tmobilefan — Mon, 05 Apr 2021 03:25:08 GMT

hello there ,

easy step - can you open up " gov.uk " or " nhs.uk " if the answer is yes

the next step is to call customer services who should if the they are on there toes walk you though the next steps

Good luck ....