topic Re: Transferring NHS unlimited data to new contract in Archived Posts

Transferring NHS unlimited data to new contract

Michelle2904 — Thu, 18 Feb 2021 15:32:32 GMT

Hi, I had the free unlimited data on my old phone registered to my NHS email. I now have a new contract, with the same number, but when I try to register for the unlimited data it says my NHS email address is already registered - how do I transfer it so it is on my new contract and not my old one please?

Re: Transferring NHS unlimited data to new contract

James_B — Thu, 18 Feb 2021 16:05:51 GMT

Hi @Michelle2904,

Welcome to the EE Community. 🙂

Does you unlimited data still show under add-ons in My EE?

Thanks

James

Re: Transferring NHS unlimited data to new contract

1jules570 — Fri, 12 Mar 2021 11:00:45 GMT

It does show on my new contract

Re: Transferring NHS unlimited data to new contract

Michelle29 — Sun, 28 Mar 2021 11:34:27 GMT

Hi @James_B, no it doesn't.

Re: Transferring NHS unlimited data to new contract

Christopher_G — Sun, 28 Mar 2021 12:57:38 GMT

Which plan are you on, @Michelle29?

What allowances does it include?

Chris

Re: Transferring NHS unlimited data to new contract

Michelle2904 — Sun, 28 Mar 2021 14:09:45 GMT

I have 15G data, is that what you mean? 🤔