topic Re: Re: Advice: EE Content Lock in Archived Posts

Re: Advice: EE Content Lock

3dwardify — Wed, 24 Feb 2021 07:12:35 GMT

What a joke, imagine not being to disable your own lock without a credit card. I don't own one or plan on getting on. So now I have to wait on the phone for ages just to remove it. I'll just use a VPN, can't be bothered with this

Re: Re: Advice: EE Content Lock

3dwardify — Sat, 27 Mar 2021 09:44:44 GMT

I do like how my comment was straight up ignored by support - ha ha

Re: Re: Advice: EE Content Lock

Leanne_T — Sat, 27 Mar 2021 09:46:26 GMT

Hi @3dwardify

I am sorry, did you speak to our Mobile Care team on 150 after you posted?

Thanks.

Leanne.

Re: Re: Advice: EE Content Lock

BrendonH — Sat, 27 Mar 2021 09:53:44 GMT

@3dwardify wrote:
What a joke, imagine not being to disable your own lock without a credit card. I don't own one or plan on getting on. So now I have to wait on the phone for ages just to remove it. I'll just use a VPN, can't be bothered with this

This thread tells you how you can do it and you don't need a credit card for all the options. Have you tried to do any of the solutions?

Re: Re: Advice: EE Content Lock

3dwardify — Sat, 27 Mar 2021 09:55:25 GMT

I've tried them all here, and I they won't. I'll have to go back and speak to the support team on 150 again

Re: Re: Advice: EE Content Lock

Leanne_T — Sat, 27 Mar 2021 11:28:56 GMT

Please let me know how you get on after speaking to our Mobile Care team @3dwardify

Thanks 🙂

Leanne.