topic Re: Data tethering on unlimited plan in Archived Posts

Data tethering on unlimited plan

Highway13 — Wed, 24 Mar 2021 10:20:28 GMT

Hi, I have no Internet in my house for two weeks and wanted to use my ee hotspot data to watch TV on my laptop. This worked for one day but then told me I had reached my limit at 12gb. Do I need to buy more hotspot data? I'm on an unlimited plan..

Thanks

Re: Data tethering on unlimited plan

XRaySpeX — Wed, 24 Mar 2021 11:38:42 GMT

@Highway13 : On an unlimited data plan you may use up to 600GB by your phone + all tethered devices. Where's 12GB come into it? What is the exact msg?

Re: Data tethering on unlimited plan

Peter_C — Thu, 25 Mar 2021 16:44:45 GMT

Hi @Highway13,

The 12GB is most likely a previously configured user setting on your device, rather than related to your EE contract. Kindly look in your device's data settings and get back to us.

Thanks,

Peter

Re: Data tethering on unlimited plan

Highway13 — Thu, 25 Mar 2021 16:47:34 GMT

It was a communication problem between the new m1 macbook, but thank you for your help...

Re: Data tethering on unlimited plan

Highway13 — Thu, 25 Mar 2021 16:49:30 GMT

It was a communication problem with the new m1 macbook.. thanks for your help...

Re: Data tethering on unlimited plan

XRaySpeX — Thu, 25 Mar 2021 17:03:54 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance