topic Re: Little or no mobile internet in Archived Posts

Little or no mobile internet

geejaytee — Sat, 20 Mar 2021 18:01:50 GMT

For the last few days I've had very little or no mobile internet.

I'm on a Google Pixel 4 XL, and have plenty of data left, but the signal indicator continually has an "x" in the bottom right corner when connected to 4G (or H). I can make/receive phone calls, and occasionally I do get some data through (e.g. WhatsApp messages).

I do have mobile data turned on, and Wi-Fi connectivity is not affected.

Re: Little or no mobile internet

bristolian — Sat, 20 Mar 2021 22:09:28 GMT

Hi @geejaytee and welcome to the EE community

As a first check, have you restarted your phone recently? I'd recommend doing that if you haven't done so already.

Can you also check for known network issues on the coverage & status checker , click on "check network" to access the faults checker section.

Re: Little or no mobile internet

geejaytee — Sun, 21 Mar 2021 16:24:00 GMT

I have restarted it frequently since the issue arose.

Anyway, I have solved it by erasing all network settings (WiFi/Mobile/Bluetoon) and restarting. Resetting the mobile network settings to reload from the SIM seems to have fixed it.

Re: Little or no mobile internet

Christopher_G — Mon, 22 Mar 2021 07:50:35 GMT

Thanks for sharing your solutions, @geejaytee.

Glad it's working again.

Chris