topic Re: 20Gb in 8 days? in Archived Posts

20Gb in 8 days?

MeteorMotor — Fri, 26 Feb 2021 23:05:04 GMT

My daughter has had her data stopped after just 8 days on a 20Gb Business Sim Only

She used significantly less data on her previous provider and we only just swapped back to EE on the 18th.

How can we check actual usage per day?

I checked what she previously used and we were 3 times in excess of previous use over a month?

I guess its a call to EE in the morning?

Northerner — Fri, 26 Feb 2021 23:34:28 GMT

Look on the data app on her phone. That will tell you what data was used and by what service/app

Thanks

Christopher_G — Sat, 27 Feb 2021 09:09:27 GMT

Hi and welcome to the community, @MeteorMotor.

Check out our 'How much data am I using on EE?' article. It may help understand the data usage.

Chris