topic Re: Can’t gift data been trying for over 2 weeks in Archived Posts

Can’t gift data been trying for over 2 weeks

Lindama81 — Wed, 17 Feb 2021 13:49:09 GMT

I’ve been trying to gift data from one mobile device to another - they’re both on the same bill and have always been able to do this. There is 29g left and Available and allowances don’t reset for another 12 days . I keep getting an error message saying that there is a technical problem and to try again later . I have been trying to do this for 2 weeks, I have updated the app on my iPhone, tried to chat online - no one available , phoned and ridiculous waiting times.

Re: Can’t gift data been trying for over 2 weeks

James_B — Wed, 17 Feb 2021 15:04:48 GMT

Hi @Lindama81,

Welcome to the EE Community. 🙂

I'm sorry to hear you are having problems gifting data.

Please get in touch with Customer Care so our Tech Gurus can help.

Thanks

James