https://community.ee.co.uk/t5/Archived-Posts/How-do-I-change-my-web-settings-to-get-to-all-the-pages-I-need-I/m-p/1026413#M274396 <P>I tried that and I still can't do it even if I follow exactly what they write there</P> Mon, 08 Feb 2021 17:05:38 GMT Stano87 2021-02-08T17:05:38Z https://community.ee.co.uk/t5/Archived-Posts/How-do-I-change-my-web-settings-to-get-to-all-the-pages-I-need-I/m-p/1026277#M274392 Mon, 08 Feb 2021 14:11:11 GMT https://community.ee.co.uk/t5/Archived-Posts/How-do-I-change-my-web-settings-to-get-to-all-the-pages-I-need-I/m-p/1026277#M274392 Stano87 2021-02-08T14:11:11Z https://community.ee.co.uk/t5/Archived-Posts/How-do-I-change-my-web-settings-to-get-to-all-the-pages-I-need-I/m-p/1026334#M274393 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1598799">@Stano87</a>.</P> <P>&nbsp;</P> <P>Please can you provide more information regarding the setting which you would like to locate?</P> <P>&nbsp;</P> <P>Katie.​​​​​​​</P> Mon, 08 Feb 2021 15:43:19 GMT https://community.ee.co.uk/t5/Archived-Posts/How-do-I-change-my-web-settings-to-get-to-all-the-pages-I-need-I/m-p/1026334#M274393 Katie_B 2021-02-08T15:43:19Z https://community.ee.co.uk/t5/Archived-Posts/How-do-I-change-my-web-settings-to-get-to-all-the-pages-I-need-I/m-p/1026347#M274394 <P>I need to change my website blocking settings. I try it through the application I downloaded, also online via the EE website and also via phone both SMS and calls, and I can't unblock it so that I can get to the pages I got to earlier. I don't know what to do anymore.</P> Mon, 08 Feb 2021 15:53:10 GMT https://community.ee.co.uk/t5/Archived-Posts/How-do-I-change-my-web-settings-to-get-to-all-the-pages-I-need-I/m-p/1026347#M274394 Stano87 2021-02-08T15:53:10Z https://community.ee.co.uk/t5/Archived-Posts/How-do-I-change-my-web-settings-to-get-to-all-the-pages-I-need-I/m-p/1026405#M274395 <P>Details of EE's content lock facility, including a guide on the different settings, are on <A href="https://ee.co.uk/help/help-new/safety-and-security/content-lock/switching-content-lock-on-or-off" target="_blank" rel="noopener">this help page here</A>&nbsp;</P> Mon, 08 Feb 2021 16:59:13 GMT https://community.ee.co.uk/t5/Archived-Posts/How-do-I-change-my-web-settings-to-get-to-all-the-pages-I-need-I/m-p/1026405#M274395 bristolian 2021-02-08T16:59:13Z https://community.ee.co.uk/t5/Archived-Posts/How-do-I-change-my-web-settings-to-get-to-all-the-pages-I-need-I/m-p/1026413#M274396 <P>I tried that and I still can't do it even if I follow exactly what they write there</P> Mon, 08 Feb 2021 17:05:38 GMT https://community.ee.co.uk/t5/Archived-Posts/How-do-I-change-my-web-settings-to-get-to-all-the-pages-I-need-I/m-p/1026413#M274396 Stano87 2021-02-08T17:05:38Z https://community.ee.co.uk/t5/Archived-Posts/How-do-I-change-my-web-settings-to-get-to-all-the-pages-I-need-I/m-p/1026616#M274397 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1598799">@Stano87</a>.</P> <P>&nbsp;</P> <P>Can you see if your content lock is currently set to OFF?</P> <P>&nbsp;</P> <P>If not, what is it currently set to?</P> <P>&nbsp;</P> <P>Jon</P> Tue, 09 Feb 2021 08:00:22 GMT https://community.ee.co.uk/t5/Archived-Posts/How-do-I-change-my-web-settings-to-get-to-all-the-pages-I-need-I/m-p/1026616#M274397 Jon_K 2021-02-09T08:00:22Z https://community.ee.co.uk/t5/Archived-Posts/How-do-I-change-my-web-settings-to-get-to-all-the-pages-I-need-I/m-p/1026649#M274398 <P>I just don't see that anywhere. There is no setting anywhere where it could be turned off.</P> Tue, 09 Feb 2021 09:03:14 GMT https://community.ee.co.uk/t5/Archived-Posts/How-do-I-change-my-web-settings-to-get-to-all-the-pages-I-need-I/m-p/1026649#M274398 Stano87 2021-02-09T09:03:14Z https://community.ee.co.uk/t5/Archived-Posts/How-do-I-change-my-web-settings-to-get-to-all-the-pages-I-need-I/m-p/1026702#M274399 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1598799">@Stano87</a>.</P> <P>&nbsp;</P> <P>Did you follow the advice on our <A href="https://ee.co.uk/help/help-new/safety-and-security/content-lock/switching-content-lock-on-or-off" target="_blank">content lock help page</A>?</P> <P>&nbsp;</P> <P>Jon</P> Tue, 09 Feb 2021 10:43:33 GMT https://community.ee.co.uk/t5/Archived-Posts/How-do-I-change-my-web-settings-to-get-to-all-the-pages-I-need-I/m-p/1026702#M274399 Jon_K 2021-02-09T10:43:33Z https://community.ee.co.uk/t5/Archived-Posts/How-do-I-change-my-web-settings-to-get-to-all-the-pages-I-need-I/m-p/1026726#M274400 <P>Nothing like this appeared on the page or in the application about the lock.</P> Tue, 09 Feb 2021 11:41:07 GMT https://community.ee.co.uk/t5/Archived-Posts/How-do-I-change-my-web-settings-to-get-to-all-the-pages-I-need-I/m-p/1026726#M274400 Stano87 2021-02-09T11:41:07Z https://community.ee.co.uk/t5/Archived-Posts/How-do-I-change-my-web-settings-to-get-to-all-the-pages-I-need-I/m-p/1026778#M274401 <P>Thanks <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1598799">@Stano87</a>.</P> <P>&nbsp;</P> <P>If you're unable to change your content lock settings online, I'd recommend giving our <A href="https://ee.co.uk/help/help-new/get-in-touch?mboxSession=18a2c8b2fe1e4476a9f24eb200e704e2&amp;adobe_mc_sdid=SDID%3D31420A2F14D7F202-30321890AC8531F0%7CMCORGID%3D20E5776A5244554D0A490D44%40AdobeOrg%7CTS%3D1585724489" target="_blank">Customer Care team</A> a call so they can check your account.</P> <P>&nbsp;</P> <P>Jon</P> Tue, 09 Feb 2021 13:03:50 GMT https://community.ee.co.uk/t5/Archived-Posts/How-do-I-change-my-web-settings-to-get-to-all-the-pages-I-need-I/m-p/1026778#M274401 Jon_K 2021-02-09T13:03:50Z