topic Remote working issues using 4G LTE in Archived Posts

Remote working issues using 4G LTE

goodlegs — Tue, 02 Feb 2021 16:56:07 GMT

Hi there,

My remote working session to work is very unstable under 4G EE, which I believe is due to Carrier Grade NAT (CGNAT). Is it possible to switch this off or to give me an ipv6 address please?

If I can't work, I won't be able to pay my EE bill.

Thanks,

-Phil

Re: Remote working issues using 4G LTE

XRaySpeX — Tue, 02 Feb 2021 17:04:38 GMT

No, you can't switch off CGNAT. EE employs it to be able to support many users by sharing out an IP between many of them. You may be able to set your device to IPv6 only in its APN or Profile.

Re: Remote working issues using 4G LTE

goodlegs — Tue, 02 Feb 2021 17:05:53 GMT

In this case it's supporting -1 user because I can't connect to my work network so will have to stop using EE.