topic Re: Mobile 4g keeps dropping out in Archived Posts

Mobile 4g keeps dropping out

Roar — Wed, 13 Jan 2021 20:27:40 GMT

My wife and I have the same issue with our EE mobile data constantly dropping out. It will struggle to load an Instagram feed for 5 minutes then it will be fine. The 4g symbol remains at the top of the screen.

We both have different model iPhones and were with another carrier prior with no issues whatsoever.

Any thoughts on how to fix this? Or should I just put a complaint in?

Re: Mobile 4g keeps dropping out

Northerner — Wed, 13 Jan 2021 22:10:10 GMT

Hi @Roar

Have you checked EE Network Status Checker?

https://coverage.ee.co.uk/coverage/ee

Thanks

Re: Mobile 4g keeps dropping out

Jon_K — Thu, 14 Jan 2021 08:23:24 GMT

Hi @Roar.

Welcome to the community.

Does this happen in one location or everywhere you go?

Jon