https://community.ee.co.uk/t5/Archived-Posts/data/m-p/1011938#M274002 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1474876">@angelicasanchez</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>Does it show that you've ran out of data in your My EE Account?</P> <P>&nbsp;</P> <P>Are you still able to use data?</P> <P>&nbsp;</P> <P>Did you buy an add-on last month?</P> <P>&nbsp;</P> <P>Jon</P> Tue, 05 Jan 2021 08:22:50 GMT Jon_K 2021-01-05T08:22:50Z https://community.ee.co.uk/t5/Archived-Posts/data/m-p/1011889#M274001 <P>my data refreshed on the 23rd of December and I've supposedly already used 43gb. My phone bill clearly shows I used on average in a month 12gb.</P><P>I would like to know why my data has magically disappeared.</P> Tue, 05 Jan 2021 00:09:34 GMT https://community.ee.co.uk/t5/Archived-Posts/data/m-p/1011889#M274001 angelicasanchez 2021-01-05T00:09:34Z https://community.ee.co.uk/t5/Archived-Posts/data/m-p/1011938#M274002 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1474876">@angelicasanchez</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>Does it show that you've ran out of data in your My EE Account?</P> <P>&nbsp;</P> <P>Are you still able to use data?</P> <P>&nbsp;</P> <P>Did you buy an add-on last month?</P> <P>&nbsp;</P> <P>Jon</P> Tue, 05 Jan 2021 08:22:50 GMT https://community.ee.co.uk/t5/Archived-Posts/data/m-p/1011938#M274002 Jon_K 2021-01-05T08:22:50Z