topic Re: PlayStation 5 in Archived Posts

PlayStation 5

Jb01246 — Tue, 30 Mar 2021 09:10:37 GMT

Hi I think I ordered a PlayStation5 this morning never got the confirmation page. But you took the money. Does this mean I’ve got one or not?

Re: PlayStation 5

Chrisjefc — Tue, 30 Mar 2021 09:43:38 GMT

i have an email with an order number so check your emails

Re: PlayStation 5

Martian74 — Tue, 30 Mar 2021 13:16:03 GMT

So if you get confirmation page and confirmation email .

Does that mean your guaranteed a console ?

Any ideas on delivery time as didnt see anything?.

Have they taken your £10 straight away ?

Re: PlayStation 5

Christopher_G — Tue, 30 Mar 2021 15:21:07 GMT

Hi @Martian74

If you received a successful order confirmation when you placed your order, we have received your order.

Chris

Re: PlayStation 5

Brightonboy87 — Tue, 30 Mar 2021 15:26:07 GMT

Same happened to me no email from EE but have just got my Dpd text to book time slot so means it’s confirmed

Re: PlayStation 5

Chrisjefc — Tue, 30 Mar 2021 18:23:33 GMT

Well no dpd text however I just phone 150 spoke to a lovely young lady who has given me my tracking number

Re: PlayStation 5

Brightonboy87 — Tue, 30 Mar 2021 18:26:36 GMT

That’s step in right direction I remember when I got my phone I didn’t hear anything till the day it was delivered

Re: PlayStation 5

Harbach84 — Thu, 16 Dec 2021 10:36:21 GMT

Hi I ordered my playstation 5 on 14th December I had a confirmation email with a tracking number but I have not had a delivery text and when I put the tracking number in it can't give me any information

Re: PlayStation 5

James_B — Thu, 16 Dec 2021 12:00:51 GMT

Hi @Harbach84,

Welcome to the EE Community. 🙂

Please allow 14-21 days for delivery of your order. You'll receive a text with tracking details as soon as it is dispatched.

Thanks

James