topic Enyone order a ps5 today ?? in Archived Posts

Enyone order a ps5 today ??

Tonyturbo1973- — Wed, 08 Dec 2021 21:28:46 GMT

Enyone no when I will get my ps5 , I got email and they have taken 20£ out my bank??

Re: Enyone order a ps5 today ??

Techmik — Thu, 09 Dec 2021 06:56:30 GMT

Me to, I’m wondering will they still meet the December 15th date as mentioned in other post or is that for orders two weeks ago? @Staff

are our orders backfill maybe? Or should we be considering a different delivery deadline?

Re: Enyone order a ps5 today ??

James_B — Thu, 09 Dec 2021 08:25:28 GMT

Hi @Tonyturbo1973- and @Techmik,

Orders for this item are expected to be delivered within 14-21 days from the date of order.

James

Re: Enyone order a ps5 today ??

K414leahy — Thu, 09 Dec 2021 09:00:22 GMT

Is this 14-21 days including or excluding weekends?
is there a chance they will be here before Christmas is what am wondering?

Thank you

Re: Enyone order a ps5 today ??

James_B — Thu, 09 Dec 2021 10:40:32 GMT

Hi @K414leahy,

Welcome to the EE Community. 🙂

The delivery guidance includes weekends. We're unable to offer any further delivery guarantees beyond the 14-21 day estimate.

James

Re: Enyone order a ps5 today ??

Cheryl_Gallache — Thu, 09 Dec 2021 17:25:25 GMT

@James_B Could you have a look at the pinned post advising customers what to expect after ordering. It was originally posted in 2020 and has a date of 15th December for delivery and I assume this date is from November/December last year and not for this run of sales? People are rightly getting confused about delivery dates.

Could you update that post or make a new one?

Re: Enyone order a ps5 today ??

Christopher_G — Thu, 09 Dec 2021 18:17:47 GMT

Thanks, @Cheryl_Gallache

I completely understand why that would now cause confusion. We'll take a look at it and get it updated.

Thanks for this feedback.

Chris

Re: Enyone order a ps5 today ??

Chris_B — Thu, 09 Dec 2021 19:16:27 GMT

@Cheryl_Gallache As that was posted last year I think it’s pretty safe to assume ( very safe to assume) that that post was about last year as it’s dated last year, and as no one within EE has yet predict the future I wouldn’t read that and assume it applies to this year.

Re: Enyone order a ps5 today ??

Cheryl_Gallache — Thu, 09 Dec 2021 20:47:20 GMT

I understand that, however the EE team are directing everyone to look at that post to advise them what to expect after ordering now so they really should keep it updated and take down outdated information.

Re: Enyone order a ps5 today ??

K414leahy — Fri, 10 Dec 2021 11:40:11 GMT

Came today! Thank you for your prompt reply and thank EE for brilliant service 🙌

Re: Enyone order a ps5 today ??

Leanne_T — Fri, 10 Dec 2021 11:47:27 GMT

Thanks for letting us know @K414leahy

Have a lovely Christmas 🙂

Leanne.

Re: Enyone order a ps5 today ??

Godjsafc73 — Fri, 10 Dec 2021 12:03:44 GMT

Was this ordered on the 8th?

Hopefully mine should be on its way 🤞