topic Re: xbox series s in Archived Posts

xbox series s

tomo11 — Sat, 27 Nov 2021 11:49:34 GMT

Hi,

I've recently taken out a mobile plan which icludes the xbox series s deal. I haven't recieved any notifications about the xbox, and about when it's going to be delivered. It's been 11 days since i took out the plan. Do i wait or contact ee about it?

Thanks

Wayne.

Re: xbox series s

Lunken77 — Sat, 27 Nov 2021 12:10:31 GMT

I am also in the same situation although I only took my new plan up on Friday. I would have expect some sort of notification about the free X box along with the confirmation about the phone order and delivery!

I would suggest phoning ee and choose the option to return your device because you only have 14 days to do so. That should get them rushing about to answer your query.

Re: xbox series s

Lunken77 — Sat, 27 Nov 2021 12:13:21 GMT

Just seen there are loads of other responses to this and they won't dispatch anything until after the 14 day cool down period.

Re: xbox series s

Christopher_G — Sat, 27 Nov 2021 13:16:56 GMT

Hi @tomo11 and @Lunken77

The Xbox Series S will be sent 15 - 30 days after you receive the phone.

Chris