topic Re: Delivery in Archived Posts

Delivery

Kirstiepickle — Thu, 25 Nov 2021 13:24:34 GMT

So I have ordered a few days ago got the email saying it on its way as was in stock but when I go to track to see where it is saying sorry we can’t show you order details right now usually never had this problem just want to know what’s going on

Re: Delivery

Leanne_T — Thu, 25 Nov 2021 14:47:14 GMT

Hi @Kirstiepickle

Thanks for coming to the community.

Which device did you order?

Thanks 🙂

Leanne.

Re: Delivery

Kirstiepickle — Fri, 26 Nov 2021 07:49:13 GMT

Ordered a Ps5

Sent from my iPhone

Re: Delivery

Leanne_T — Fri, 26 Nov 2021 07:52:46 GMT

Thanks @Kirstiepickle

We can only provide tracking for orders that include a pay monthly device. If there are any problems with your order you will be contacted directly.

Your order may take up to 14 working days to arrive. If, for any reason, your delivery will take longer than this we'll keep you informed by email.   

Thanks.

Leanne.