topic Re: Re-registering a new dongle in Archived Posts

Re-registering a new dongle

EE1701 — Tue, 21 Dec 2021 08:27:33 GMT

HI all, a new post for me, I bought a monthly contract 4G wifi dongle a few years ago, handy for camping.

However due to my current internet provider Talktalk being down for approx 2 weeks now, I dug out my old Dongle and used it temporarily.

I have now bought a new 4G pay and go dongle, but the problem is as I have previously registered with EE using the old dongle, to check my credit etc, I now cant seem to be able to re-register myself to be able to check my new Dongles current credit and Gb allowance remaining.

Question: How to re-register onto my new Dongle?

Re: Re-registering a new dongle

XRaySpeX — Tue, 21 Dec 2021 08:39:36 GMT

It will have a different mobile number from your old one. Just Add an Account to your MyEE.

Re: Re-registering a new dongle

EE1701 — Tue, 21 Dec 2021 09:32:15 GMT

HI thank you for trying to help, however yes it will have a new number, but I cannot find any click on or anything that suggests to ''Add an Account'', anywhere.

Re: Re-registering a new dongle

EE1701 — Tue, 21 Dec 2021 10:10:04 GMT

Thank you for trying, somehow I think its worked itself out, I don't know how, it has somehow automatically showing me the current usage of my new pay and go Dongle.

It shows my new number, and when I log in it relates to the new Dongle and credit etc, maybe because the old one is now switched off, or out of range, who knows?

But it works.

Thanks.

Re: Re-registering a new dongle

XRaySpeX — Tue, 21 Dec 2021 12:37:19 GMT

MyEE Menu > A/C Settings > Add an Account.